The official video from my presentation last month at the NEXT Service Design conference in Berlin. The slides are available...
business
About the Author
I'm Pedro Custódio, and this is my long running blog. I'm passionate about products and services and their users. For some years now I've also been organizing SHiFT a conference for people to discuss ideas, technology and the future in general.
Experience is the “NEW” Product+
UPDATE: the video of the presentation is now available here. We’ve been riding on a wave of consumerism since the...
The rise of connected TV experience+
Half of all adults which have a smartphone incorporate it into their daily TV viewing experiences
Instagram: From Zero to a Billion+
I’ve been using Instagram for quite sometime now and I simply love it, although lately my love has been mostly...
Design the New Business+
Design and business can no longer be thought of as distinct activities with individual goals. Design the New Business is...
The iEconomy+
NYT labels it the “iPhone Economy“, but truth been told this is not an Apple or iphone specific problem… In...