Developed by Marc Stickdorn and Jakob Schneider the Customer Journey Canvas is a nice tool described and used in their...
UX
About the Author
I'm Pedro Custódio, and this is my long running blog. I'm passionate about products and services and their users. For some years now I've also been organizing SHiFT a conference for people to discuss ideas, technology and the future in general.
World Usability Day 2010+
The day is almost over but I’ve hardly close to finish my post about this year’s topic – Communication, so...
How much of your page goes unnoticed?+
You’ll find a lot of literature and best practices when searching for answers on what goes beneath the fold of...